NEW information about Roslynn N. Gaiter Matthew
More news you DON'T want to miss.
The owner of HALEY'S COUTURE, Roslynn N. Gaiter Matthew (whose husband Michael Matthew also owns Earlyrise Publications-- the company responsible for producing that "Handbag of the Fabulous" book) has a public record-- she filed for Chapter 7 BANKRUPTCY on March 2005, at the US bankruptcy court in Maryland, Baltimore. It was a jointly filed case.
Here is more info on Miss Matthew which we found through http://knowyourseller.blogspot.com (TEAM KNOW YOUR SELLER)
Would YOU entrust thousands of dollars of your money with a person who had a history of bad Debt?? Well, we unfortunately did because we did not know. But YOU can now be safe in knowing that you won't make the same mistake!
Here is the most recent email response from HALEY'S COUTURE (HERMES GALLERIA) about the refund and the link we made between them and ebay.
As previously mentioned, Haley's Couture is not an eBay based company, not in any manner. Haley's Couture deals directly with its clients through the store, the toll-free number, emails and private birkin showings only. I understand fully that you are dissatisfied and would like some answers and a resolution as quickly and easily as possible. My ultimate goal is to assist and work with you fully in order to resolve this situation. That is my goal and we do hope that resolving this is your foremost goal as well. I will answer any questions and respond to any comments that you may have. We extend the opportunity to fully discuss your complaints further and thoroughly now and in the future.
The next step that we would like for you to take into consideration is for our company to do a thorough investigation regarding your claims. Please understand, that while our policies state that all sales are final and there are no refunds or exchanges whatsoever, we value and care about our clients and your opinion. We do not want you as a client to be dissatisfied. For this reason, we would like to proceed further and make every attempt to resolve this fully. This is not some conspiracy. You and many others have dealt with us before with successful results. We have, to date, never received any complaints regarding authenticity in the 5-years that this company has been operating. We have offered services to multi-million dollar companies, executives, very wealthy individuals and first time birkin buyers successfully and continue to do so. We have had clients who have taken their birkins in for cleanings, inspections, you name it. Authenticity has never been an issue. Please also understand that this is not taken lightly.
We would like to continue dealing with this at a professional level. Please understand that by you deciding to keep the birkin, simultaneously request for a refund and not allow for any further investigation by our company, we cannot further help you. Please let us know how you would like to proceed. I understand that you have contacted several individuals, organizations and others, and that is your complete right to do so. Please know that we are willing to work with you until this matter is fully resolved. We thank you again for your professionalism and patience, as this is complex in nature.
I look forward to hearing from you soon.
Best regards to you,
Daniel Osorio
Customer Support Director
Haley's Couture
The owner of HALEY'S COUTURE, Roslynn N. Gaiter Matthew (whose husband Michael Matthew also owns Earlyrise Publications-- the company responsible for producing that "Handbag of the Fabulous" book) has a public record-- she filed for Chapter 7 BANKRUPTCY on March 2005, at the US bankruptcy court in Maryland, Baltimore. It was a jointly filed case.
Here is more info on Miss Matthew which we found through http://knowyourseller.blogspot.com (TEAM KNOW YOUR SELLER)
Would YOU entrust thousands of dollars of your money with a person who had a history of bad Debt?? Well, we unfortunately did because we did not know. But YOU can now be safe in knowing that you won't make the same mistake!
Here is the most recent email response from HALEY'S COUTURE (HERMES GALLERIA) about the refund and the link we made between them and ebay.
As previously mentioned, Haley's Couture is not an eBay based company, not in any manner. Haley's Couture deals directly with its clients through the store, the toll-free number, emails and private birkin showings only. I understand fully that you are dissatisfied and would like some answers and a resolution as quickly and easily as possible. My ultimate goal is to assist and work with you fully in order to resolve this situation. That is my goal and we do hope that resolving this is your foremost goal as well. I will answer any questions and respond to any comments that you may have. We extend the opportunity to fully discuss your complaints further and thoroughly now and in the future.
The next step that we would like for you to take into consideration is for our company to do a thorough investigation regarding your claims. Please understand, that while our policies state that all sales are final and there are no refunds or exchanges whatsoever, we value and care about our clients and your opinion. We do not want you as a client to be dissatisfied. For this reason, we would like to proceed further and make every attempt to resolve this fully. This is not some conspiracy. You and many others have dealt with us before with successful results. We have, to date, never received any complaints regarding authenticity in the 5-years that this company has been operating. We have offered services to multi-million dollar companies, executives, very wealthy individuals and first time birkin buyers successfully and continue to do so. We have had clients who have taken their birkins in for cleanings, inspections, you name it. Authenticity has never been an issue. Please also understand that this is not taken lightly.
We would like to continue dealing with this at a professional level. Please understand that by you deciding to keep the birkin, simultaneously request for a refund and not allow for any further investigation by our company, we cannot further help you. Please let us know how you would like to proceed. I understand that you have contacted several individuals, organizations and others, and that is your complete right to do so. Please know that we are willing to work with you until this matter is fully resolved. We thank you again for your professionalism and patience, as this is complex in nature.
I look forward to hearing from you soon.
Best regards to you,
Daniel Osorio
Customer Support Director
Haley's Couture
posted by FAKE HERMES from HALEYS COUTURE HERMES GALLERIA at 2:46 PM
1 Comments:
You placed this email from Haley's Couture to say what exactly? From reading it, it seems their clients have been able to get their birkins serviced at Hermes accordingly. It also mentions the company's willingness to work further with you if you actually returned the birkin. Why did you decide to hold onto it? I assume you still have it and this blog is still accurate. It must have been a really nice bag if you kept it in the end of all of this. This just sounds like a workable deal gone sour.
Post a Comment
<< Home